Last updated: 5 September 2026
These Terms of Service are issued by Dhruvika Gymnesium Management Software Pvt. Ltd., operating as Global Gym Software.
These Terms and Conditions (“Terms”) are a legally binding agreement between you and Dhruvika Gymnesium Management Software Pvt. Ltd. (“Global Gym Software”, “we”, “us”, or “our”). They apply to our website, gym and fitness-business software, mobile apps, Chrome extension, and WhatsApp messaging features (together, the “Services”).
By visiting https://globalgymsoftware.com/, creating an account, using our software or apps, or sending or receiving messages through our WhatsApp Business Platform / Meta Cloud API integration, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
If you use the Services on behalf of a gym, studio, or other business, you confirm that you have authority to bind that business, and “you” includes that business.
This page is our own Terms of Service. It is publicly available, not geo-blocked, and intended to be readable by people and by Meta’s crawlers for App Dashboard review.
Legal name: Dhruvika Gymnesium Management Software Pvt. Ltd.
Trading name: Global Gym Software
Address: S-19 / S-21, 2nd Floor, Dhanlaxmi Complex, Near Arban Pipals Co-operative Bank, Sardar Gunj Road, Anand – 388001, Gujarat, India
Email: info@globalgymsoftware.com
Phone / WhatsApp: +91 9825116855
We provide gym and fitness-business tools, which may include:
Features may change. We may add, change, or withdraw a feature, including WhatsApp features that depend on Meta or a telecom provider remaining available and approved.
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for your internal business operations, subject to these Terms and any paid plan you buy.
Our Services may let you send and receive WhatsApp messages through Meta’s WhatsApp Business Platform, including WhatsApp Cloud API. Meta Platforms, Inc. and WhatsApp LLC provide that platform. They are not a party to these Terms, except that you must also follow their rules when you use WhatsApp.
By using our WhatsApp features you agree to comply with:
Under the WhatsApp Business Messaging Policy, you may contact a person on WhatsApp only if (a) they have given their mobile phone number, and (b) they have given opt-in permission to receive subsequent messages or calls from your business. The opt-in must:
You (the gym or business using our software) are responsible for collecting, recording, and being able to show valid opt-in before you send a business-initiated WhatsApp message. We may provide tools to store consent; we do not obtain consent from your members for you unless we expressly agree in writing.
You must honour every opt-out without delay. A recipient may reply STOP (or another stated keyword), ask your staff, or contact us. You must not message that number again on WhatsApp except as WhatsApp policy and law allow (for example a single confirmation of opt-out, or a later fresh opt-in).
WhatsApp distinguishes utility / service, authentication, and marketing messages. You must use the correct category, approved templates where required, and the customer-care session window as Meta defines it. Marketing templates may be sent only to people who have opted in and have not opted out.
Message delivery depends on Meta, WhatsApp, the recipient’s device, and the recipient’s WhatsApp settings. We do not guarantee that every message will be delivered, read, or acted on.
You must not use our WhatsApp features to:
When you send WhatsApp messages through the Services, you are the business initiating those messages. Phone numbers, message content, and metadata are transmitted to Meta / WhatsApp so the message can be delivered. Meta acts as a data processor / service provider for Cloud API on the instructions of the sending business, as described in Meta’s Cloud API privacy documentation. We do not control Meta’s systems, template approval, phone-number quality rating, or account bans.
If Meta or WhatsApp suspends a number, rejects a template, or limits messaging, that is not a breach of these Terms by us. You remain responsible for the content you send and for any complaint, fine, or claim that arises from your campaigns.
If you give us your number for a demo, sales, or support and we message you on WhatsApp, we will follow the same opt-in and opt-out rules. Reply STOP or email info@globalgymsoftware.com to opt out of our own WhatsApp messages.
You agree not to:
Website visitors may link to our public pages in a fair, non-misleading way. You may not frame our pages or use our logo without written permission.
You retain ownership of member, enquiry, staff, and message data you enter into the software (“Customer Data”). You grant us a licence to host, process, and transmit Customer Data only as needed to provide, secure, and support the Services, including sending it to Meta / WhatsApp when you use WhatsApp features.
You represent that you have all rights and consents needed to upload Customer Data and to message those people. You are the data controller of your members’ data; we act as a processor / service provider on your instructions, as explained in the Privacy Policy.
You must not upload children’s data unless you have a lawful basis and the Services are used only for a legitimate gym or fitness purpose involving that person (for example a parent-managed junior membership).
Paid plans, add-ons (including WhatsApp or SMS credits), and taxes are as shown on our pricing pages or in your invoice / order form. Fees are generally non-refundable except where Indian law requires a refund or we agree in writing. WhatsApp conversation charges set by Meta may change; we may pass those charges through to you.
If payment fails, we may suspend messaging or the account after notice. You remain responsible for amounts already incurred.
The Services, software, designs, trademarks, and documentation belong to Dhruvika Gymnesium Management Software Pvt. Ltd. or its licensors. These Terms do not transfer any ownership to you. You may not republish, sell, rent, or copy our materials except for normal use of the product you have licensed.
How we collect, use, share, and delete personal data — including WhatsApp and Meta Platform data — is described in our Privacy Policy. That policy includes a specific path to request deletion of your data. The Privacy Policy is part of your agreement with us.
The Services may depend on or link to third parties, including Meta / WhatsApp, Google (Analytics and Chrome Web Store), payment processors, hosting providers, and support tools. Their terms and privacy policies apply to your use of their products. We are not responsible for third-party sites, outages, or policy changes.
Use of information received from Google APIs in our Chrome extension adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.
The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, error-free, or virus-free operation, or that WhatsApp or SMS messages will always be delivered.
Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud or for death or personal injury caused by negligence.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive losses, or for lost profits, lost data, lost messages, or business interruption. Our total liability for all claims arising out of the Services in any twelve-month period is limited to the fees you paid us for the Services in that period (or, if you use only free features, INR 1,000).
You will defend and indemnify us, and our directors, employees, and agents, against claims, losses, fines, and costs (including reasonable legal fees) arising from: (a) your Customer Data; (b) WhatsApp, SMS, or email messages you send; (c) your failure to obtain opt-in or to honour opt-out; (d) your breach of these Terms or of Meta / WhatsApp policies; or (e) your violation of law or of a third party’s rights.
You may stop using the Services at any time. We may suspend or end access immediately if you breach these Terms, if Meta or a regulator requires it, if fees are unpaid, or if we reasonably believe the Services are being used to spam, defraud, or harm others.
On termination we may delete or return Customer Data as described in the Privacy Policy, except where we must keep records for law, billing, or dispute resolution. Sections that by nature should survive (including intellectual property, disclaimers, liability limits, indemnity, and governing law) will survive.
These Terms are governed by the laws of India. Courts at Anand, Gujarat, India shall have exclusive jurisdiction, subject to any non-waivable rights you have under applicable consumer law.
We may update these Terms so they stay accurate and meet Meta, WhatsApp, and legal requirements. The updated Terms will be posted on this page with a new “Last updated” date. Material changes may also be notified by email or in-product notice. Continued use after an update means you accept the revised Terms. If you do not agree, you must stop using the Services.
For questions about these Terms, WhatsApp messaging, or your account:
Dhruvika Gymnesium Management Software Pvt. Ltd. (Global Gym Software)
S-19 / S-21, 2nd Floor, Dhanlaxmi Complex,
Sardar Gunj Road, Anand – 388001, Gujarat, India
Email: info@globalgymsoftware.com
Phone / WhatsApp: +91 9825116855
Privacy Policy: https://globalgymsoftware.com/Privacy-Policy.html
Contact form: https://globalgymsoftware.com/contact.html